Privacy Policy

Privacy Policy

Welcome to entrevert. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (entrevert.com) or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.

1. Information We Collect

We collect information from you in the following ways:

Information You Provide to Us

  • When you place an order, we collect your name, billing address, shipping address, email address, phone number (optional), and payment information.

  • When you contact us via email at entrevert@hotmail.com, we collect your email address and any information you choose to share in your message.

  • When you sign up for any future mailing list or promotional communications (if offered), we may collect your email address.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Pages you view on our site

  • Dates and times of your visits

  • Cookies and similar tracking technologies (see Section 7 below)

Information from Third Parties

If you choose to pay via PayPal, we receive limited information from PayPal (such as your confirmed email address and shipping address) to complete your transaction. We do not receive your PayPal password or full financial details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders (including payment processing, shipping, and order confirmation)

  • To communicate with you about your order, including sending order confirmations, shipping updates, and responses to your inquiries

  • To improve our website, products, and customer service

  • To detect, prevent, and address fraud, security issues, or technical problems

  • To comply with legal obligations

  • To send you marketing communications only if you have explicitly opted in (you may opt out at any time)

We do not sell your personal information to third parties.

3. How We Share Your Information

We do not share your personal information except in the following limited circumstances:

Service Providers
We share your information with trusted third-party service providers who help us operate our business, including:

  • Payment processors (such as PayPal and our card payment gateway)

  • Shipping carriers (such as USPS, FedEx, UPS, or local postal services)

  • Email service providers for order-related communications

These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential.

Legal Compliance
We may disclose your information if required to do so by law or in response to a valid legal request (such as a court order, subpoena, or government investigation).

Business Transfers
If entrevert is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website of any such change.

Protection of Rights
We may disclose your information when we believe it is necessary to protect the rights, property, or safety of entrevert, our customers, or others.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Processing your orders

  • Maintaining records for tax, accounting, and legal compliance

  • Resolving disputes and enforcing our agreements

After the retention period ends, we will delete or anonymize your information. If deletion is not immediately possible due to technical constraints, we will securely isolate your information from further processing until deletion is possible.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmitted between your browser and our website

  • PCI-compliant payment processing (your full card details are never stored on our servers)

  • Limited access to personal information (only authorized personnel who need the information to perform their duties may access it)

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

If you believe your information has been compromised, please contact us immediately at entrevert@hotmail.com.

6. Your Rights and Choices

Depending on your location (such as if you are in the European Economic Area, the United Kingdom, California, or other regions with specific privacy laws), you may have certain rights regarding your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that we correct inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as retaining data for tax or fraud prevention purposes).

  • Opt-out of marketing: You may request that we stop sending you promotional emails (if you have opted in). Order-related communications (such as shipping updates) are not marketing and will continue as necessary to fulfill your orders.

  • Data portability: You may request a copy of your information in a structured, machine-readable format.

To exercise any of these rights, please contact us at entrevert@hotmail.com. We will respond within 30 days. We may ask you to verify your identity before processing your request.

Note: If you are located in the European Economic Area, we process your information based on legitimate business interests (for order fulfillment) and your consent (for marketing). You have the right to withdraw consent at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and understand how you use our website. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (such as keeping items in your shopping cart).

  • Analytics Cookies: Help us understand how visitors interact with our site (such as which pages are viewed most often). We may use services like Google Analytics for this purpose.

  • Preference Cookies: Remember your preferences (such as language or region).

Your Choices Regarding Cookies

Most web browsers are set to accept cookies by default. You can adjust your browser settings to block or delete cookies. However, if you disable essential cookies, some parts of our website may not function properly.

We do not currently respond to "Do Not Track" signals from browsers, as there is no consistent industry standard for handling them.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at entrevert@hotmail.com, and we will delete that information.

9. International Data Transfers

entrevert is based in and operates from the jurisdiction where our business is registered. If you are accessing our website from outside that jurisdiction, please be aware that your information may be transferred to, stored, and processed in that jurisdiction, where data protection laws may differ from those in your country.

By using our website and providing your information, you consent to this transfer, storage, and processing.

10. Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or shipping carriers). This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third parties. We encourage you to read the privacy policies of any website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The most current version will always be available on this page, with the "Last Updated" date at the top.

If we make material changes to this policy, we will notify you by:

  • Posting a prominent notice on our website

  • Sending an email to the address associated with your account (if applicable)

Your continued use of entrevert after any changes take effect constitutes your acceptance of the updated Privacy Policy.

12. California Privacy Rights (for California Residents)

If you are a California resident, California law provides you with additional rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights include:

  • The right to know what personal information we have collected about you, including the categories of sources, purposes, and third parties with whom it is shared

  • The right to request deletion of your personal information (subject to exceptions)

  • The right to correct inaccurate personal information

  • The right to opt out of the sale of your personal information (we do not sell your personal information)

  • The right to non-discrimination for exercising any of your privacy rights

To exercise your California privacy rights, please contact us at entrevert@hotmail.com. We will respond within 45 days as required by law.

California Shine the Light Law
Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.

13. GDPR Rights (for European Economic Area and UK Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:

  • Right to access (Article 15)

  • Right to rectification (Article 16)

  • Right to erasure ("right to be forgotten") (Article 17)

  • Right to restriction of processing (Article 18)

  • Right to data portability (Article 20)

  • Right to object to processing (Article 21)

  • Right not to be subject to automated decision-making, including profiling (Article 22)

To exercise any of these rights, please contact us at entrevert@hotmail.com. We will respond within one month. If your request is complex or you have made multiple requests, we may extend the response period by an additional two months and will inform you of the extension.

If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with your local supervisory authority.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

entrevert
Email: entrevert@hotmail.com

We will do our best to address your concerns promptly.

Thank you for trusting entrevert with your personal information. Your privacy matters to us.

— The entrevert Team